Malawi

Malawi Online Payments

DPO payment solutions in Malawi enable to grow.
By Integrating DPO’s payment solution, merchants in Malawi can provide their customers with the best end user payment experience both online and offline. That, together with a great checkout experience and increase in sales.
Good user experience combined with the freedom to securely use any payment method and currency, translates to DPO’s ground-breaking acceptance rate of over 90% for local and global cards and mobile payments.

DPO helps businesses cut costs by creating one single connection to collect transactions anywhere, anytime, and reduce fraud and Risk-related loss through DPO’s cutting-edge fraud prevention systems.

DPO payment solutions for businesses in Malawi include:

– In store and online payment processing of all currencies, local and global
– All payment modes offered in Malawi – Mobile, cross border, eWallets and cards
– Highest level of security with ground-breaking acceptance rate
– Easy B2B payments through DPO’s merchant account and the DPO Card
– Instant Settlements, Instant cash advances and prepaid cards
– A FREE online shop, ready for sales within 72 hours

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We work with the following providers to support mobile payments:
  • Mobile Operators Coming Soon
The leading bank in Malawi:
  • Standard Bank of Malawi
Industries:
  • Airlines
  • eCommerce
  • Hospitality
  • Insurance
  • Internet Service Providers
  • Restaurants & retail
  • Schools
  • Travel
    • More...
Which payments forms you’ll be able to accept?
  • Airtel
  • American Express
  • Mastercard
  • Mopesa
  • MTN
  • PCI
  • Tigo
  • Visa
  • Vodacom
Which currencies you’ll be able to accept?
  • All currencies

Regulation of Online Payment Solutions in Malawi

Businesses that accept online payments must comply with credit card companies’ standards and regulations, as well as with the Payment Card Industry (PCI) Data Security Standard (PCI DSS).

Credit Card Companies’ regulations also apply. For example Visa requirements call for merchants to ensure that, at a minimum, the following customer details are collected:

  • The card account number
  • The name as it appears on the card
  • The card expiration date as it appears on the card
  • The cardholder’s statement address
  • Also check whether the card has a card start date and record this detail
  • If possible, take note of a contact phone number and the name of the financial institution that issued the card

MasterCard requires that merchants comply with the Payment Card Industry (PCI) Data Security Standard.

American Express recommends merchants only ship merchandise to the card member’s billing address.
Direct Pay Limited ‘DPO’, is a Licensed Payment Service Provider and is duly regulated by the Reserve Bank of Malawi (RBM) under the Payment Systems Act 2016.

Who can open an account with DPO?

Any business owner: travel & hospitality industry (hotel, airline, travel agent, tour operator, tour guides and restaurants) and eCommerce merchants (retail, utility, can immediately open an account and enjoy DPO’s online and mobile payment processing services. Merchants can also apply for the DPO prepaid Card and for an online shop, under the DPO Store program.

Malawi Office

Direct Group (Private) Limited

European Business Centres Limited- EBC House

P.O Box 1844, Lilongwe, Malawi

Office 14 SF

Area 3, EBC 2, Mandala Road

Lilongwe, Malawi

Telephone: +265 995 319 660

 

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The Freedom To Pay and Get Paid in Malawi

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